Service Guarantee

At Red Dingo our goal is to produce the best quality products that will outlast all of your pets adventures. Our strict quality control measures require every product to be thoroughly inspected before leaving the factory. That’s why we guarantee all of our products to be free from material and manufacturing faults for the life of the product. If you are not completely satisfied with your Red Dingo product please contact our Customer Service Department.

Red Dingo
(Top Dog)

Privacy Statement
We do not collect your personal information when you visit our site unless you log on, place an order or register with us. Please note that you do not have to log on to track your order.

When you place an order, log on or register with us we will record your name, your pet's name, e-mail address, mailing address, delivery address and phone number. We may share this information with those third parties that are involved in the processing of your order.

Terms & Conditions
The use of this site is governed by the TERMS AND CONDITIONS OF SALE outlined below. Your use of this site or purchase from Red Dingo indicates your acceptance of these terms and conditions. Red Dingo reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.

Red Dingo is the service provider; it is also referred to as "us" and "we". A customer is the person or organization who purchases or seeks services from Red Dingo and may also be referred to as "you".

Refund Policy
Red Dingo will replace a tag free of charge if the details engraved on the tag are incorrect and/or differ from the information written on the tag order form or if the tag is faulty and/or damaged. Please follow the procedure outlined on the tag card which was sent to your with your tag. If you have bought any of our other products such as leads and collars through a retail store please contact the retailer regarding replacement of the faulty product.

Red Dingo will not refund any products, we will only replace the item. Red Dingo reserves the right to exercise its own discretion
in some cases.

Prices
Please contact Red Dingo for both retail and wholesale pricing information. Our goods are available to both domestic and international customers so please discuss payment options with your local Red Dingo distributor and/or retailer.

Red Dingo reserves the right to alter pricing at any time without notification.